Terms & Conditions

VYDA Salon Spa & Suites
 Greenacres, West Palm Beach, FL
These Terms & Conditions (“Terms”) govern the use of services at VYDA Salon & Suites, including our salon, spa, and suite rental services. By booking an appointment, purchasing products, or renting a suite with us, you agree to comply with these Terms.

1. Appointments & Cancellations
  • As a courtesy to our guests and therapists, appointments must be canceled at least 24 hours in advance to avoid being charged the full service amount.
  • For groups or packages of three or more hours, we require 48 hours’ notice.
  • For groups or packages of six hours or more, a 20% deposit is required, and a 72-hour cancellation notice must be provided.
  • A valid credit card is required upon booking.
2. Arrival Time
  • Please arrive at least 15 minutes before your appointment to complete paperwork, relax, and prepare for your service.
  • Late arrivals will end at the scheduled time, and full charges will apply.
3. Return Policy
  • Products may be returned within 10 days of purchase for exchange or store credit only. No refunds.
  • No returns on gift cards, spa packages, or any skincare products
  • Special orders are final sale.
  • Items broken or damaged after purchase cannot be returned.
4. Gift Cards & Spa Packages
  • Gift Cards (“Spa Dollars”) expire after one year of purchase.
  • Packages are valid as-is for one year; after that, they may be redeemed for their original purchase value.
  • Packages are pre-bundled and discounted; substitutions or additional discounts are not permitted.
  • Gift Cards and Packages are non-refundable.
5. Guest Etiquette
  • Cell Phones: Please mute your devices and speak softly to maintain a tranquil environment.
  • Children & Pets: Children under 12 are not permitted unless receiving select treatments with parental consent. Only service animals are allowed, per state health code.
  • Jewelry & Valuables: VYDA is not responsible for lost or damaged personal items. Please keep valuables with you or leave them at home.
6. Gratuities
  • Gratuities are not included in service prices. The industry standard is 20% for excellent service.
  • We are happy to assist with gratuity calculation or distribution upon request.
7. Your Satisfaction
  • If you prefer to work with another team member or want a fresh perspective, please let us know.
  • Feedback (google reviews link) is always welcome as it helps us improve and serve you better.
8. Suite Rentals (For Independent Professionals)
  • VYDA offers 13 private suites for beauty and wellness professionals.
  • Suite renters are independent contractors responsible for managing their own clients, licenses, equipment and services.
  • Renters must comply with state and local regulations, maintain cleanliness, and respect shared spaces.
  • Suite rental agreements include autonomy to operate independently but require adherence to building policies and payment schedules.
  • VYDA is not liable for the renters’ services, client interactions, or business activities.
9. Liability

By booking services or renting suites at VYDA Salon & Suites, you agree to release VYDA, its owners, employees, and affiliates from any liability for injury, loss, or damage to personal property during your visit.

10. Contact Us

For questions about your appointment, suite rental, or these Terms & Conditions, please contact us at:

📞 (561) 839-0292

 📧 vydasuites@gmail.com